Terms of Service

Agreeing to these terms

By creating an account, requesting a free audit or using OwnerBot, you agree to these terms and to our Privacy Policy. If you use OwnerBot for a business, you confirm you are allowed to accept these terms for that business. You must be at least 18.

What OwnerBot does

OwnerBot is a marketing assistant for home service and trade businesses. You talk to it in plain English, and it reads data from the accounts you connect, suggests work, and makes the changes you approve. Features depend on your plan and on what each connected platform allows.

Your account and connected accounts

You are responsible for your OwnerBot login and for everything done under it. Tell us right away if you think someone else has access.

When you connect Google Business Profile, Google Ads, Facebook, Instagram, WordPress, review sites or lead sources, you give OwnerBot permission to access and act on those accounts within the permissions you granted. You confirm you own those accounts or are allowed to connect them. You also agree to follow each platform's own terms, which still apply to your use of that platform.

You can disconnect any account at any time. Some features stop working when you do.

Approvals and your responsibility for content

OwnerBot asks for your approval before it publishes content, sends messages to your customers or changes your ads, website or listings, unless you tell it to handle a type of task on its own. You are responsible for what you approve and for anything you set OwnerBot to do on its own.

You are responsible for the content you give us and for having the right to use it, such as job photos and customer contact details. You agree to get any consent the law requires before OwnerBot texts, calls or emails your customers or leads.

AI output

OwnerBot uses AI models, including models from third-party providers, to draft answers, posts, replies and changes. AI output can be wrong or incomplete. Review it before you approve it. OwnerBot does not give legal, tax or financial advice.

Acceptable use

You agree not to use OwnerBot to:

• Post fake reviews, pay for reviews, or ask for reviews in ways the review platform does not allow
• Send spam or messages to people who have not agreed to hear from you
• Publish content that is false, misleading, unlawful or that infringes someone else's rights
• Break the rules of Google, Meta or any other connected platform
• Try to access other customers' data, overload the service, or copy or reverse engineer it

We may suspend accounts that break these rules.

No guaranteed results

We work to improve your marketing, but we do not promise specific rankings, reviews, leads or revenue. Platforms like Google and Meta control their own systems and can change them at any time. Any written guarantee we offer, such as a review guarantee, applies only under its own stated terms. [Link the review guarantee terms once final]

Plans, billing and cancellation

The free audit costs nothing and needs no card. Paid plans are billed monthly in advance. [Confirm prices, contract terms, setup fees, taxes and payment processor]

You can cancel any time, and your plan stays active until the end of the billing period you paid for. [Confirm refund policy] We may change prices with at least 30 days' notice by email.

Your data

You own your data and your accounts. Your website, listings, social pages, ad accounts and customer lists stay in your name. You give us permission to use your data only to provide OwnerBot to you, as described in the Privacy Policy. When you leave, you can ask us to export or delete your data. [Confirm export format and timing]

Websites we build or host

If OwnerBot builds or hosts a website for you, [ownership of the design and content, domain ownership, hosting terms and what happens when you cancel: TBD].

Our property

OwnerBot, its software, playbooks and brand belong to us. These terms give you the right to use OwnerBot while your account is in good standing, and nothing more. Google, Google Ads, Google Business Profile, Facebook, Instagram and WordPress are trademarks of their owners, and their use here does not imply endorsement.

Third-party services

OwnerBot connects to services we do not control. We are not responsible for their availability, their changes to their APIs or policies, or actions they take on your accounts.

Disclaimers

OwnerBot is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement.

Limit of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. [Attorney to review]

Indemnity

You agree to cover our costs if a claim is brought against us because of content you approved, your use of OwnerBot in breach of these terms, or your breach of a connected platform's rules.

Ending these terms

You can close your account at any time. We may suspend or close your account if you break these terms or if we have to for legal reasons, and we will give you notice when we can.

Governing law and disputes

[Governing law, venue and any arbitration terms: attorney to decide]

Changes to these terms

We may update these terms. We will change the effective date above and email you about important changes before they take effect. If you keep using OwnerBot after that, the new terms apply.

Contact

[OwnerBot LLC - confirm]
[Mailing address: confirm]
[privacy@ownerbot.ai - confirm]